Best practices to secure your eCommerce Customer Data

These days, eCommerce and the web go hand in hand. It’s rare for a business to do well without a site and vice versa. And so, it should come as no surprise that some of the most common hacking attempts on the web have focused on your eCommerce customer data.

That’s why it’s essential to learn more about securing eCommerce customer data. Fortunately, there are some great tips out there for doing just that.

Here are some best practices to follow to ensure your customer's data is secured.

Make use of HTTPS

One of the best ways is to use HTTPS (or HyperText Transfer Protocol Secure). HTTPS is a protocol that encrypts data moving between users and your server or website. It stops attackers from getting their hands on sensitive data when they try to get it, and it also has data integrity, which means it will tell you if there are any small mistakes in the way the data is sent.

With HTTPS, your customer’s browsing sessions are private to prevent snooping. This is especially helpful if they are shopping while at work or in a public place.

Ability to change the Environment

One of the benefits of using DevOps is changing the environment quickly. When you are running in a DevOps environment, you can make changes and updates with ease to meet your product’s needs. 

Keep Security Patches Up To Date

Another best practice to secure customer data is patching the security holes that could allow someone with malicious intent to access your customer data. A security patch is a software update that can fix vulnerabilities from both internal and external threats.

Companies make these updates available for their own safety, but you want to make sure your customers are safe.

Enable Two-Factor Authentication

Two-factor authentication (2FA) is a process that requires more than just a password to log in to your site. It involves the use of additional factors, such as a phone call or text message, and making sure no one who shouldn’t have access has access to it.

Separate Sensitive Information from Personal Information

Ideally, you want to keep your eCommerce customer data separate from customer data that doesn’t need to be secure. It would be hard for a hacker to access your eCommerce customer data if personal data did not surround it.

Demand Strong Passwords From Customers.

Strong passwords are like locks on your doors to keep intruders out. The passwords must be secure and hard to crack by hackers, so it’s in your customers’ best interest to demand secure passwords, even if you have to make them a little more complicated.

Collect Only Data You Will Use

Finally, only collect the data you need when it comes to your customers’ eCommerce customer data. The less information you have, the less likely your site will be targeted. One of the best ways to do this is by collecting data from your customers only when needed. But, you can do this with customer emails and pre-delivery information.

Review: Who Has Access To What?

Take a look at the people who have access to your eCommerce customer data. You must limit access to as few people as possible, especially those with system-wide access.

Apply Cybersecurity Best Practices to Data Storage.

It’s essential to consider the type of storage your customers’ data is kept in.

Your data should be kept on secure servers behind firewalls with updated security software and patches. This relieves your customers of some of the responsibility for maintaining secure networks.

Educate Remote Employees On Security Risks.

Remote workers must be aware of the risks they are taking on when working from home. It will help to educate them on how to protect themselves while they’re away and which actions they should take to ensure their site is secure at the same time.

These are just a few of the best things you can do to keep your customer data safe and protect it from some of the most common hacks. Are you looking for an eCommerce or payment gateway solution? Contact us – our expert team will make sure you have all the cyber security practices implemented in your solution.